Privacy Policy

Beefeater Grill respects the right to privacy of every individual who visits our website. This Privacy Policy explains how we use any personal information we collect about you and your rights to access and correct the personal information we hold about you.

• When you contact us using the "Contact Us" form on the website, we collect your name, email address, telephone number and any comments that you provide. This information is used by us to respond to your comments.
• When you enter any competition, promotion or prize draw on the site, we may collect your name, address, email address and telephone number. This information is used for the purpose of entering you in the competition, promotion or prize draw and for the purposes explained in the terms and conditions applicable to the competition, promotion or prize draw.
• If you agree we may collect your name, address, email address and telephone number so that we and other Whitbread group companies can keep you informed of news and offers from Beefeater and other Whitbread brands (including Table Table, Taybarns, and Brewers Fayre restaurants).
• When you visit the website, we log the IP address of the machine you use to access our website. The IP address is a unique number that is used on the Internet to identify a unique computer for the purposes of allowing computers to communicate with each other.

If you agree we may share your personal information with other companies in the Whitbread group so they may keep you informed of news and offers from other exciting Whitbread brands.

In addition, we may disclose your information to a buyer in the event that we or any of our assets are acquired by a third party (as your information may be one of the transferring assets).

We will also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property or safety (or those of our customers).

If personal information is processed on our behalf by third parties, we will ensure that they keep your information secure.

A cookie is a small piece of information that is placed on your computer, and is used to differentiate you from other users accessing our site. We use the following types of cookie on our site:

• Session cookies. These help us to transfer information across pages of our site to avoid you having to re-enter them, and allow you to access stored information (for example information provided by you when you register). These are deleted after each visit you make to our site.
• Persistent cookies. These cookies remain valid across visits, and can be helpful in avoiding the need for you to enter the same information on each visit to our site. These help us to:
  
  
• Store information about your preferences, and so allow us to customise the site according to your individual interests;
• Compile anonymous statistics around how our site is used to help improve our service (including for example information on the type of web browser that you are using, the operating system that your computer uses, and (where applicable) the link that you followed to get to our site);
• Speed up your searches; and
• Recognise you when you return to our site.
  [The information generated by these cookies about your use of the site (including your IP address) may be transmitted to and stored on servers, and processed by staff, outside the European Economic Area. This information may also be transferred to other third parties where required by law, or where such third parties process the information on behalf of others.]
  
  For more information about cookies, please visit www.allaboutcookies.org or refer to the documentation provided with your web browser software.
  
  You can set your browser not to accept cookies and www.allaboutcookies.org tells you how to remove cookies from your browser.  However please note that certain features of our site require cookies in order to function.

Beefeater Grill takes the security of any personal information we hold very seriously.

Our web servers are housed behind a secure firewall that prevents access to our databases by unauthorised users. All of our servers are housed in a secure environment with high levels of physical security.

We would like to keep you informed of Beefeater Grill news and offers by post, phone, email, text and other electronic means.

We and other companies in the Whitbread group would also like to keep you informed of news and offers from other exciting Whitbread brands (including Table Table, Taybarns and Brewers Fayre restaurants) by post, phone, email, text and other electronic means.

If you have agreed to receive such marketing communications you may opt out or change your marketing preferences at any time by contacting us.

You have the right to request a copy of the personal information that we hold about you.  To obtain a copy of this information please contact us at the following address or email Customer Services.  We may make a small charge for this service.

Beefeater Customer Services, Oakley House, Oakley Road, Luton. LU4 9HQ

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove personal information you think is inaccurate by contacting us. 

This site contains links to other websites.  This privacy policy only applies to this site so when you link to other sites you should read their privacy policies.

We keep our privacy policy under regular review and we will place any updates on this webpage.  This privacy policy was last updated on 23 March 2011.

If you require further information or have any questions regarding this privacy policy, then please email us at customer.relations@whitbread.com, telephone us on 01582 567786 or write to us at the above address.

This website is operated by Beefeater Grill, a trading name of Whitbread Group PLC (company number 00029423 and VAT number 243292864), whose registered office is Whitbread Court, Houghton Hall Business Park, Porz Avenue, Dunstable, Befordshire, LU5 5XE. Whitbread Group PLC is a member of the Whitbread group of companies.